Shipping policy
Shipping Policy – MarvoroGoods
Last updated: 10 October 2026
At MarvoroGoods, we aim to process and deliver your orders as efficiently as possible. This Shipping Policy explains how orders are processed, shipped, and delivered.
1. Order Processing
Orders are processed after payment has been successfully confirmed.
Processing time: 1–3 business days.
Orders are not normally processed on weekends or public holidays.
During busy periods, sales events, or holidays, processing may take longer.
You will receive a confirmation once your order has been placed.
2. Shipping and Delivery Times
Estimated delivery times begin after your order has been dispatched.
United Kingdom: 3–7 business days.
International orders: 7–15 business days, where international shipping is available.
These delivery times are estimates and are not guaranteed. Delays may occur due to courier services, weather conditions, customs procedures, or other circumstances beyond our control.
3. Shipping Costs
Shipping charges, if applicable, will be displayed at checkout before you complete your purchase.
Any free shipping offers will be subject to the terms and conditions displayed at the time of purchase.
4. Order Tracking
When tracking is available, we will provide tracking information after your order has been dispatched.
Please allow some time for the courier's tracking system to update. If you have not received tracking information or your tracking link is not working, contact our customer support team.
5. Incorrect Shipping Information
Customers are responsible for providing accurate and complete shipping details when placing an order.
If you notice an error in your delivery address, please contact us as soon as possible. We cannot guarantee that address changes can be made once an order has been processed or dispatched.
Additional charges may apply if a parcel must be reshipped because incorrect delivery information was provided, where permitted by law.
6. Delayed or Missing Orders
If your order has not arrived within the estimated delivery period, please contact us so that we can investigate the issue.
We will work with the relevant delivery provider to help resolve delivery problems. Your statutory consumer rights remain unaffected.
7. Damaged or Incorrect Items
If your order arrives damaged or you receive an incorrect item, please contact us promptly with your order number and a description of the problem. Photographs may help us investigate the issue.
We will review your request and explain the appropriate next steps in accordance with our returns policy and applicable consumer protection laws.
8. International Shipping and Customs
International shipping availability, costs, and estimated delivery times may vary by destination.
International orders may be subject to customs duties, import taxes, or other charges imposed by the destination country. Customers should check the applicable rules before placing an order. Any charges and responsibilities will be handled in accordance with applicable law and the information provided at checkout.
9. Delivery Address and Failed Deliveries
Please ensure someone is available to receive your parcel when required by the delivery provider.
If delivery fails, the courier may attempt redelivery or provide collection instructions. Please follow the courier's instructions to avoid the parcel being returned to the sender.
10. Contact Us
If you have any questions about shipping or delivery, please contact us using the details below.
Store name: MarvoroGoods
Address: 83 Oakmere Street, Luton, United Kingdom
Phone: +44 7700 900025
We appreciate your business and thank you for shopping with MarvoroGoods.
Please note: This policy is a general template. Actual shipping destinations, delivery estimates, charges, and procedures should reflect your business's real arrangements. Nothing in this policy limits any consumer rights that cannot legally be excluded.